Jump On Networks

Your Jump-On Internet Kiosk Questions
  

Q1: How much does it cost to rent a Jump-On Internet Kiosk machine?
A: Provided your site gets approval then your machine is completely free of charge.

Q2: What about servicing them and repairing them?
A: We automatically service and test our Kiosks at least once a Fortnight - there is no charge for this.

Q3: What if our rent free vending Kiosk a problem before the Fortnightly visit?
A: If you have a Kiosk fault just log on to our helpdesk or call our customer service line 0845 643 20 33

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Q4: Do we pay for extra service visits?
A: No, all Jump-On Kiosks are also maintained free of charge.

Q5: What if a vending machine is faulty?
A: Our Kiosks are custom made for Jump-On Networks and have been designed to be more reliable than other Computer Systems. On the rare occasions when a Kiosk does develop a fault, we can usually repair it there and then. If we can't, then we will simply replace it. Call our customer service line on 0845 643 20 33.

Q6: What do Jump-On Networks ask from us ?
A: As we install, maintain and service all our Jump-On Kiosk free on-loan basis, we think it is only fair that you respect our machine. We will invoice for the parts and labour needed to rectify the machine back to its previous operational condition if any damage or abuse is caused to the machine whilst on your site.

Q7: Can we have more than one Jump-On Internet Kiosk at our Site?
A: Yes of course. Clients with large or extremely busy, high traffic sites will benefit from having several Kiosks.

Q8: The only convenient position for a Jump-On Internet Kiosk is too far away from our cabled broadband connection?
A: No problem - our Jump-On Internet Kiosks have CISCO wireless Networks and can be located into the tricky and remote locations.